AgentOps, an LLM evaluation platform by Agency AI, faced challenges in gathering meaningful user feedback through traditional channels. By implementing Entelligence's analytics platform, they gained real-time insights into user behavior, streamlined debugging processes, and optimized their product strategy.

About AgentOps

AgentOps is an open-source platform that helps developers debug, fix, and deploy AI agents in production. As part of Agency AI, they focus on making AI agent development more efficient and reliable for developers worldwide.

The Problem

As a rapidly growing startup, AgentOps faced several critical challenges in maintaining engineering velocity while ensuring code quality:

• Manual code reviews were becoming a bottleneck for their fast-moving team

• Engineers were spending significant time answering repetitive questions about their codebase

• Documentation was falling behind as development speed increased

• The team needed better visibility into engineering performance without adding meeting overhead

These challenges forced AgentOps to often choose between speed and quality - a tradeoff they weren't comfortable making long-term.

The Solution

After experimenting with various tools, AgentOps discovered Entelligence, an AI-powered engineering productivity platform that addressed their core needs:

Reliable Code Reviews

The team had tried several code review bots previously, but found Entelligence to be uniquely effective at catching critical issues while minimizing noise. "Unlike other solutions we've used, Entelligence actually catches the thorny architectural and security issues that matter, without flooding us with trivial comments," notes Alex Reibman, Co-Founder & CEO of Agency AI.

Comprehensive Documentation & Support

Entelligence powers AgentOps's entire 'chat with docs' system, handling hundreds of developer questions daily. The platform doesn't just stop at documentation - it surfaces relevant PRs and issues when needed, providing complete context for every query.

Engineering Analytics

The manager dashboard has given AgentOps unprecedented visibility into their engineering operations. "We can now spot gaps in our performance week over week and make data-driven improvements, all while reducing the need for sync meetings," explains Reibman.

Outcome

By leveraging Entelligence, AgentOps achieved transformative results in their development process:

• 2x faster issue resolution

• 100% real-time user insights

• 24/7 continuous monitoring

• Significant improvement in code quality and architectural consistency

"As a startup, moving fast is absolutely critical. Entelligence has enabled us to maintain our velocity while actually improving our code quality. It's become an essential tool for our engineering team," says Reibman.

Looking Forward

With Entelligence's support, AgentOps has established a scalable foundation for maintaining engineering excellence while growing rapidly. As they continue to expand their platform, the team plans to leverage even more of Entelligence's capabilities to streamline their engineering operations.

AgentOps remains focused on empowering developers to build sophisticated AI applications, now with even greater efficiency thanks to their partnership with Entelligence.